Sona Agopian
Owner
Writes every estimate and does the first look at each rug.
Rug cleaning and care in Philadelphia
Your rug, photographed at every step.
Agopian Rug Care is a family workshop in Manayunk. We pick up your wool or oriental rug, inspect it, wash it by hand and bring it back, and text you a photograph at each stop.
One rug, four photographs
Pickup, inspection, wash, return.
Your rug wears a numbered tag from pickup to return, so it never gets mixed up with another family's. Each stop ends with a photograph and a line on what we found or did.
At your door 01Pickup
Travon or Angeles rolls the rug at your door, wraps it in paper and ties on its tag. You get a photograph of the rug on your floor before it moves.
Fringe, edges and back 02Inspection
Cheuk checks the fringe, the edges, the back and the dyes on a wet white cloth. Anything we find is photographed, with a note on what we would do about it before we wash.
Dust out, then washed by hand 03Wash
The dust comes out first, on a table and by vacuum. Haig then washes the rug by hand, rinses until the water runs clear and dries it flat on racks.
Back on your floor 04Return
The rug comes back rolled in paper with a card on what we did. We lay it down, set the pile and send a last photograph of it on your floor.
What we do
Four jobs, one crew.
Rugs only. We don't clean wall-to-wall carpet or upholstery, and we say so when you ask.
Wool and oriental rugs
Hand-knotted and hand-tufted wool, runners and silk blends, washed by hand.
Wool and oriental rugs
Pet stains and odor
A dye test first, then an enzyme treatment worked through the pile and a full wash.
Pet stains and odor
Fringe and edges
Fringe washed and combed straight, edges checked, small repairs made in-house.
Fringe and edges
Storage and moth care
Washed, wrapped in paper with cedar and kept flat on a rack for the summer.
Storage and moth care
Plain limits
What we do not claim.
A rug is old, dyed by hand and different from the next one. These are the promises we leave out.
Ask us for anything on this list in writing and we'll tell you what we can put there instead.
We don't call a product harmless. We name it, and name who certifies it.
We don't promise a stain will come out or a dye will hold. We test it and tell you.
We don't promise a rug stays free of moths. Wrap and cedar lower the odds.
We don't show a certificate we haven't got. Ask and we send the one we hold.
Two honest ways
Washed at the workshop, or cleaned on your floor?
Both are real jobs. Which one a rug gets depends on what it is made of.
| On your floor, by a carpet cleaner | At our workshop | |
|---|---|---|
| Best for | On your floor, by a carpet cleanerMachine-made synthetic rugs and wall-to-wall carpet | At our workshopWool, silk blends and anything hand-knotted |
| Dust | On your floor, by a carpet cleanerVacuumed from the top | At our workshopTaken out on a table, from both sides, before any water |
| Rinse | On your floor, by a carpet cleanerExtracted in place; some water stays in the pile and the floor | At our workshopRinsed until the water runs clear |
| Drying | On your floor, by a carpet cleanerIn place, with air movers | At our workshopFlat on racks, with fans |
| Time away | On your floor, by a carpet cleanerA few hours | At our workshopTwo to three weeks |
Through the year
When rugs come in.
Rugs follow the weather: out of storage in the fall, into it in summer. Book early for a date that matters.
Back from summer, before the holidays
The busiest stretch. If the rug has to be down for a holiday table, ask by the first week of October.
Sep to Nov
A slower winter
Good time for fringe and edge repairs, and for a rug that has waited a year.
Dec to Feb
Spring cleaning
Rugs come up after winter boots and salt. Pickups fill by May.
Mar to May
Summer storage and moth season
Wash a rug before it goes away for the summer. Moths go for soiled wool.
Jun to Aug
In the wash
What goes in the wash, and who stands behind it.
Wool shampoo
A pH-neutral liquid made for wool. The maker's label shows the EPA Safer Choice mark, which means the EPA reviewed the product's ingredients. The maker's name is on your estimate.
Rinse water
Philadelphia tap water, run until it comes off the rug clear. Nothing is added to it.
Stain and odor treatment
An enzyme treatment for pet accidents, tested on a hidden corner of the rug first. Its maker is named on the estimate.
Moth care
Cedar and paper wrap, never plastic. We don't use mothballs.
Drying
Flat on racks with fans, in a room kept ventilated. Never in a hot dryer.
Sample content.
A Safer Choice label means the EPA reviewed a product's ingredients. It says nothing about your rug's dyes, which is why we test the dyes ourselves. We certify nothing.
The people at the bench
Eight of us, by first name.
Sona and Haig run the shop. Whoever picks up your rug, inspects it or washes it is on this list, and you'll see the first name in your text.
Haig Agopian
Wash lead
Sona's brother. Washes, rinses and sets the pile.
Cheuk
Inspection and fringe
Checks dyes, edges and backs; combs the fringe.
Candy
Scheduling
Answers the phone and sets pickup days.
Christopher
Wash crew
Dust table and hand washing.
Yevgeny
Drying and wrapping
Racks, fans, paper and cedar.
Travon
Driver
Pickups and returns, Philadelphia and Camden County.
Angeles
Driver
Pickups and returns, the Main Line.
From customers
What came back with the rug.
“They told me at inspection that my grandmother's runner had a loose end, sent a photo of it and asked before doing anything. The rug came back flat and the fringe straight.”
Karlie M.Wool runner
“They tested the dye before the wash and showed me the white cloth. The corner our dog had used smelled of nothing when it came back.”
Fenel J.Hand-knotted dining room rug
“Pickup was a text, a time and a first name. The rug came back rolled in paper with a card saying what they had done.”
Yinka O.Wool area rug
Sample reviews.
Where we pick up
Philadelphia, the Main Line and Camden County.
Our own van picks up and returns on set days. If your street isn't listed, text us a photo and the address and we'll say.
- Philadelphia County: Rittenhouse Square, Society Hill, Old City, Wissahickon, Powelton Village · Pickups Tuesday and Thursday
- Montgomery County: Rosemont, Bala Cynwyd, Merion Station, Wynnewood, Gladwyne, Penn Valley, Ardmore, Bryn Mawr · Pickups Wednesday
- Delaware County: Haverford, Wayne, Villanova · Pickups Wednesday
- Camden County: Haddonfield, Collingswood, Cherry Hill · Pickups Friday
We don't pick up in Bucks or Chester County, or farther into New Jersey than Cherry Hill. A rug from farther away can come to the workshop on a Saturday.
Start with a photo
Ask about a rug.
Tell us what it is and roughly how big. We reply by the next business day with questions and a written estimate.
Phone(215) 555-0104
Hours
- Monday – FridayToday
- 8 a.m. – 5 p.m.
- SaturdayToday
- 9 a.m. – 1 p.m.